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The purpose of this paper is to study views of owner-occupiers concerning infill development as a mechanism for financing major repairs in apartment buildings and financial benefits they require from the infill development for accepting it near their homes (on the plot of their housing company).

The data used draws upon a survey of 894 respondents concerning residents’ views on infill development in Finland. The required financial benefits from the infill development were questioned in both relative proportions of the expenses related to major repairs and concrete monetary sums.

First, the findings indicate that the financial benefits owner-occupiers require in order to accept infill development are significant, covering about two-thirds of the costs of major repairs during following ten years or over 75 percent of an (imagined) upcoming pipeline repair. Second, approximately one-fifth of the respondents regard that no economic benefit is enough to make them support infill development. Third, people’s decision-making concerning infill development is complex, involving also many other factors than monetary.

This paper provides insight into the feasibility of infill development as a means to finance major repairs from the perspective of owner-occupiers. The paper has strong policy implications as it highlights the significance of the public authorities and their policies in enabling the infill development.

This is the first academic study to focus on owner-occupiers views and financial requirements for the infill development as a means to finance major repairs in apartment buildings.

The purpose of this paper is to analyse what constitutes trust for residents in the infill development context, who are the targets of trust, and does residents’ trust predict their attitudes towards infill development.

Two studies were carried out. A qualitative study in three housing developments was followed by a quantitative study with 906 respondents in the Helsinki area, Finland.

Four stakeholders relevant to the residents’ trust were identified: the board of housing development, the housing manager, city planners, and construction companies. Three dimensions were found to constitute residents’ trust in these stakeholders (competence, benevolence and integrity). Furthermore, analyses revealed that trust in city planners and construction companies significantly predicted residents’ attitudes towards infill development.

The findings of this study have implications on the management of the infill development process. More attention should be paid to how residents’ perceptions of trust towards the other stakeholders are formed in order to facilitate successful infill projects. The quantitative study was carried out in different residential areas. Based on this study, the authors were not able to analyse whether and how the characteristics of the residential areas might influence the results, which represents a limitation of this study.

This paper provides in-depth insights into the role of trust in explaining residents’ attitudes towards infill development. Previous research devoted to the topic is scarce, neglects residents’ perspectives and lacks empirical evidence. The discussions are mainly contemplation based on case examples. No previous studies have explicitly studied the significance of trust with large samples.